Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thrift.plus (the “Site”).

(1): PERSONAL INFORMATION WE COLLECT

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from usedtoolsforsale.online (the “Site”).

Information We Collect

When you visit the MYTOOLS website, certain information is automatically collected to help us improve your browsing experience and ensure our platform functions properly. This may include details such as your device type, web browser, IP address, time zone, and cookies stored on your device. As you navigate through our site, we also gather information about the pages and products you view, how you arrived at our website, and how you interact with different features. This type of data is referred to as Device Information.

How We Collect Device Information

We use various standard technologies to collect this information, including:

  • Cookies: Small data files stored on your device that help us recognize your browser and enhance your experience. You may disable cookies through your browser settings at any time.

  • Log Files: These track general activity on our website such as IP address, browser type, service provider, referring and exit pages, and timestamps.

  • Tracking Technologies: Tools such as pixels and tags help us understand how visitors interact with our website.

Order & Personal Information

When you place an order or attempt to make a purchase on MYTOOLS, we collect information necessary to process your request. This includes your full name, billing and shipping address, email address, and phone number. This is referred to as Order Information and is used strictly for order fulfillment, customer communication, and support purposes. Together, Device Information and Order Information are considered your Personal Information.

Payment Processing

All payments made on MYTOOLS are securely processed through trusted third-party payment providers. We do not collect, store, or have access to your payment card or banking details at any time. Payment systems may change as we continue to improve our services, but all transactions will always be handled through secure, industry-standard platforms approved for use in Canada.

(2): HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to properly process and fulfill all orders placed through the MYTOOLS website. This includes handling payments through our secure payment partners, arranging shipping and delivery, and sending order confirmations, receipts, and important service-related communications.

In addition, your Order Information may be used to:

  • Communicate with you regarding your purchases, account inquiries, or customer service requests;

  • Verify orders and screen for potential fraud or suspicious activity; and

  • Send you updates, promotions, or information about our products and services, only when this aligns with your communication preferences. We use the Device Information we collect to help protect our website and customers from fraud and security risks, particularly through the monitoring of IP addresses. This information also helps us improve the overall performance and functionality of the MYTOOLS website. By analyzing how visitors browse and interact with our platform, we are able to enhance user experience, optimize site performance, and measure the effectiveness of our marketing and advertising efforts.

(3): SHARING YOUR PERSONAL INFORMATION

At MYTOOLS, we take your privacy seriously and only share your Personal Information when it is absolutely necessary to operate our website and deliver our services effectively. When we refer to third parties, this typically means trusted technology providers that support the operation of our online store.

For example, our website is powered by a secure e-commerce platform that enables us to manage products, process orders, and fulfill purchases. In order to complete your transactions and provide essential services, certain Personal Information must be shared with this platform in a secure and controlled manner.

We also use analytics tools, such as Google Analytics, to help us understand how visitors interact with our website. This information allows us to see how customers find our site, which pages are most visited, and how users navigate through our platform. These insights help us improve performance, user experience, and marketing efforts. You may opt out of analytics tracking through your browser settings or available opt-out tools.

In addition, we may use website behavior tracking and advertising tools to better understand customer engagement, monitor site performance, enhance security, and improve the effectiveness of our advertising. These tools may collect usage data through cookies and similar tracking technologies.

Before sharing any data with a third-party service provider, we carefully evaluate their privacy standards and data security practices. We limit the information shared to only what is strictly required for the service being provided. We also maintain formal data protection agreements with applicable service providers to ensure your Personal Information remains secure and protected at all times.

Finally, we may disclose your Personal Information if required to do so by law, regulation, legal process, or governmental request, or when necessary to protect our legal rights, customers, or the integrity of our business.

(4): Your Rights (For Canadian Residents)

As a resident of Canada, you have the right to access, update, correct, or request deletion of your Personal Information that we hold. You also have the right to:

  • Know how your Personal Information is being used

  • Request access to your stored data

  • Correct inaccurate or outdated information

  • Withdraw consent for marketing communications at any time

  • File a complaint regarding data handling practices

To exercise any of these rights, you may contact us using the details provided on our website. We will respond to all verified requests within a reasonable timeframe, in accordance with Canadian privacy laws under PIPEDA (Personal Information Protection and Electronic Documents Act).

(5): Data Retention

We retain your Personal Information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Completing transactions

  • Providing customer support

  • Meeting legal and regulatory obligations

  • Resolving disputes

  • Enforcing agreements

When your data is no longer required, it is securely deleted or anonymized in accordance with applicable laws.

(6): Cookies Policy

MYTOOLS uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and enhance functionality.

Cookies allow us to:

  • Remember your preferences

  • Improve website performance

  • Understand how visitors use our site

  • Support security and fraud prevention

You may control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website.

(7): Children’s Privacy

MYTOOLS does not knowingly collect or solicit Personal Information from individuals under the age of 18. If we become aware that personal data has been collected from a minor without verified parental consent, we will take immediate steps to remove such information from our records.

(8): Data Security

We take reasonable administrative, technical, and physical safeguards to protect your Personal Information against unauthorized access, loss, misuse, disclosure, or alteration. While no online system can be guaranteed to be 100% secure, we work continuously to maintain strong security standards across our platform.

(9): Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the MYTOOLS website after changes are posted constitutes acceptance of those updates.

(10): Contact Information

If you have any questions about this Privacy Policy, your Personal Information, or your rights under Canadian privacy laws, you may contact us through our official support channels listed on the MYTOOLS website.