MYTOOLS – Shipping Policy
At MYTOOLS, we are committed to delivering your tools safely and on time. Please review our shipping policy carefully before placing your order.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Used products may require additional handling time for inspection and secure packaging.
2. Shipping Methods & Delivery Time
Delivery times vary based on location, product size, and courier availability. Estimated delivery timeframes:
Local Shipping: 2–5 business days
Regional Shipping: 4–10 business days
International Shipping: 7–21 business days (if applicable)
Please note that delivery times are estimates and may be affected by weather, courier delays, customs clearance, or unforeseen logistical issues.
3. Shipping Fees
Shipping costs are calculated at checkout based on:
Product weight and dimensions
Delivery destination
Selected shipping method
Any applicable taxes, customs duties, or import fees are the responsibility of the customer.
4. Used Tools & Heavy Equipment Shipping
Due to the nature of used plumbing tools, hand tools, carpentry tools, building equipment, and power tools, some items may:
Require special packaging
Incur additional shipping charges
Be delivered via freight or specialized carriers
Customers will be notified if extra charges apply before shipment.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking updates depend on the courier service.
6. Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information. MYTOOLS is not liable for delays, losses, or failed deliveries caused by incorrect or incomplete addresses. If a package is returned due to an incorrect address, the customer will be responsible for reshipping costs.
7. Damaged or Lost Shipments
If your order arrives damaged, you must:
Report the issue within 48 hours of delivery
Provide clear photos of the package and item
If a shipment is lost in transit, MYTOOLS will coordinate with the courier to investigate. Replacement or refund decisions will be made based on the courier’s final determination.
8. Partial Shipments
Orders containing multiple items may be shipped in separate packages depending on availability, size, or warehouse location. You will receive separate tracking details if applicable.
9. No Shipping Guarantees
While MYTOOLS works with reliable courier partners, we do not guarantee exact delivery dates and are not responsible for delays beyond our control.
10. Contact Information
For all shipping-related inquiries, please contact:
MYTOOLS Customer Support
📧 Contact@usedtoolsforsale.online
📞 +19299925175